Revolutionizing Finance with Intelligent Technology
Frequently Asked Questions (FAQ)
Q: What is Mexsens?
A: Mexsens is an innovative fintech company leading the way in software development for Analytic Tool Assisted Strategies!
Q: How do I register for a Mexsens account?
A: Starting your Mexsens journey is simple! Just scan the QR code or visit https://app.mexsens.com to create your account hassle-free.
Q: Can I reset my password?
A: Certainly! To reset your password, navigate to your <Profile Setting> and select <login password> to initiate the password reset process.
Q: Can I change my email address, User ID, or username?
A: No, please be aware that these details cannot be modified once set during the registration process.
Q: Can I have multiple Mexsens accounts?
A: Yes you can, but we don’t encourage it as you can bind several exchanges to your account.
Q: How secure is Mexsens for beginners, and what security features are in place?
A: You can bind your account and ensure Two-Factor Authentication (2FA) for an extra layer of security.
How do I activate Mexsens bots?
How are service fees calculated in Mexsens?
How is the fund allocation done in Mexsens?
How does the robot handle sudden downtrends in Mexsens?
What happens if coins are delisted on the Exchange platform?
Q: What are the risks associated with trading?
A: Trading involves market volatility, potential financial losses, and price fluctuations. There is no guarantee of profit, and clients should be aware that they may lose part or all of their invested capital.
Q: Does Mexsens guarantee profits or prevent losses?
A: No, Mexsens does not guarantee any profits or prevent losses. Our platform provides trading tools and automated strategies, but market conditions and individual trading decisions impact the final outcome.
Q: How does Mexsens support clients in understanding trading risks?
A: We offer ongoing education, briefings, and support services to help clients understand trading strategies, risk management, and platform usage.
Q: Is there any guidance or training provided?
A: Yes, we provide educational materials and virtual briefings upon request. Clients can reach out to us if they need further assistance or clarification about trading risks.
Q: How can I access educational materials or request a briefing?
A: Clients can request educational resources or virtual briefings through our support team. Contact us via [support email/website] for further assistance.
Q: What should I do before using Mexsens trading tools?
A: We strongly recommend that clients conduct their own research, understand trading risks, and practice risk management strategies before engaging in live trading.
By engaging Mexsens’ automated trading service, you acknowledge and agree to the following charge structure, designed to align our success with yours:
Profit-Sharing Fee: A 20% profit-sharing fee will be applied upon the completion of every profitable transaction triggered by our service.
This fee is only incurred when a transaction results in a profit, ensuring that Mexsens only benefits when you succeed. This transparent structure underlines our commitment to performance and a mutually beneficial trading experience
Q: What are the prerequisites before binding an API key?
A: Ensure you have an account on your preferred exchange and have completed KYC verification for security purposes.
Q: How can I create a new API key on my exchange platform?
A: Access the API settings within your exchange account, create a new API key with necessary permissions, and disable withdrawal permissions to prevent unauthorized access.
Q: What steps should I follow on the Mexsens app after generating the API key on my exchange?
A: Navigate to the "API" section, paste the API key and secret into the provided fields, and save the API settings to complete the integration process.
Q: What benefits does API integration offer?
A: API integration provides centralized fund management, enhanced security, access to advanced features, and permission control for trading activities.
Q: What should I do before initiating the spot robot on Mexsens?
A: Ensure you have sufficient funds deposited in your exchange's spot wallet, meeting the minimum requirements outlined above, to start the robot successfully.
Q: What are the minimum deposit requirements for each exchange?
A: The minimum deposit requirements vary by exchange, check here.
Q: Why is it important to disable certain features like Binance Simple Earn during API integration?
A: Disabling such features prevents conflicts with automated trading strategies, ensuring smooth operation.
Q: What is the role of API keys in trading?
A: API keys facilitate secure communication between Mexsens and your exchange, enabling access to trading data and execution of transactions.
Q: How can I manage API keys securely?
A: Always back up critical data, review and manage API keys periodically, authenticate users securely, and avoid exposing keys in untrusted environments.
Q: Can I bind multiple exchange accounts to Mexsens?
A: Yes, you can connect multiple exchange accounts to Mexsens using their respective API keys, allowing for diversified trading strategies.
Q: Can I revoke or delete API keys from Mexsens?
A: Yes, you can revoke or delete API keys from Mexsens at any time by navigating to the API settings.
Q: What is the purpose of setting up a wallet limit in Mexsens?
A: Setting up a wallet limit ensures that your trading bots have access to the necessary funds for executing trades effectively.
Q: How do I set up my wallet limit in Mexsens?
A: Navigate to the Bots section, understand your wallet limit, and adjust it accordingly to match the amount in your spot exchange wallet.
Q: What happens if my exchange account funds fall below the set wallet limit?
A: If your exchange account funds fall below the set wallet limit, Mexsens bots will cease functioning until the funds are replenished.
Q: What is the maximum amount I can set as my wallet limit?
A: You have the flexibility to adjust your wallet limit up to the same amount as your spot exchange wallet.
Q: What is the benefit of selecting 'Autopilot' as trading preference in Mexsens?
A: Choosing 'Autopilot' streamlines decision-making, saves time through automation.
Q: What is the difference between autopilot modes in Mexsens?
A: Autopilot mode without compound profits executes trades automatically, while autopilot mode with compound profits reinvests generated profits to potentially amplify returns over time.
Q: Why should I adjust my wallet limit when using autopilot mode in Mexsens?
A: Adjusting your wallet limit optimizes your autopilot trading experience by determining the number of bot units available for investment.
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